Skip to McMaster Navigation Skip to Site Navigation Skip to main content
McMaster logo

COVID-19 HSL Service Changes – FAQs

The Library’s physical space is now open. Online services will continue. For more information, please email

Individuals wishing to visit the library must follow University or Hospital screening protocols.  

Updated Wednesday, June 15, 2022

Expandable List

The Health Sciences Library is currently open, and will continue to respond to the latest public health guidelines. Continue to check our website hours page for detailed hours. Please note, research help is available virtually and in person. For more information, visit our Ask Us or contact

The Health Sciences Library study rooms are now available. Visit our booking page for more information and to register.

The Health Sciences Library is open for browsing. The HSL also has a vast collection of online books, journals, databases, and research tools. We continue to add new items every day. Please review the ebooksonline journals, and databases on our library website, or visit our guides. If you have questions email

Our in-person information desk is open from 9:00 a.m. – 5:00 p.m., Monday – Friday for in-person or telephone assistance, 905-525-9140 x22327. Alternatively, you can book an appointment for virtual help Monday – Friday from 11 a.m. – 3:00 p.m. or send us an email message.

Visit Ask Us for more information.

Yes, it is still possible to book a consultation. Consultation support will occur online using Zoom from 9 a.m. – 5 p.m. Learn more about Health Sciences Library research consultations.

If you have outstanding library books that are now due, you can return them to the exterior book drops in Mills, Thode, or Health Sciences Libraries or inside the libraries during opening hours.

If you cannot access journal articles, ebooks, or databases, report this via email to This email will be monitored Monday – Friday 9 a.m. –  noon and 1 p.m. – 4 p.m. We will respond to your email within 2 hours during these times.

Yes, articles, e-chapters, and print items held at another library can be requested through Interlibrary Loans. If the item is only available in print format, you must be able to pick it up at the library. Undergraduate Medical students based in Kitchener and Niagara should contact if they have questions about physical item pickup.

Yes, we will be offering online options for library training sessions. Please email for more information. We also have several online guides and tutorials to get you started.

MUMC based HHS employees can receive help from the library by sending an email to Library services include article retrieval, table of contents alerts, PubMed alerts, virtual research consultations, and literature searches.

Please contact our Archivist, Melissa Caza with a description of what you would like to donate. If suitable for our collection, we will make all necessary arrangements to accept your donation.

We may be able to provide some remote research assistance; however, some requests may require you to make an appointment to come on-site and work with the physical collection.

Please contact our Archivist, Melissa Caza to discuss your research needs and schedule an appointment.

Researchers can schedule appointments to conduct on-site research with the physical collection. Appointment times are limited and we recommend booking well in advance.

Please contact our Archivist, Melissa Caza to discuss your research needs and schedule an appointment.

Regular updates about services in Mills, Innis, and Thode Libraries are posted at the McMaster Libraries reopening page.