Objective #1: Facilitate Health Research Excellence

• Develop a Vision for HSL Research Services
• Support scholarly communication activity for McMaster’s health research community
• Enhance access to the HSL consultation services
• Provide high-quality learning opportunities in support of health research

Goal	Activities
Support & empower research co-ordinator to identify and document research service vision	Completed vision document (Complete Winter 2018)
Define and communicate research support services	Complete service catalogue (Complete Spring 2018 – Researchers Toolkit) Establish research services team (Complete Spring 2018 –Functional Team Framework)
Provide sessions and resources focused on the publishing needs of the health researchers	Participate in University-Wide Open Access Week activities by providing content designed specifically around the needs of health researchers (Complete Fall 2018, Fall 2018 – Now part of regular schedule – no longer a project)
Learn more about health researchers’ data management need with a view to defining future services	Partner in the administration of campus-wide data management needs assessment survey (on hold, pending University Library involvement)
Define a HSL bibliometric service that meets the needs of the Hamilton health research community	Consult with relevant research groups and where appropriate, establish partnerships with the Office of Institutional Research and Analysis, University Library, and HHS and St. Joe’s research offices (Incomplete) Define and implement ORCiD promotion and instruction strategy (Ongoing partnership with University Library)
Implement online consultation booking system	Evaluate existing software options (e.g. LibAnswers)(Complete Spring 2017) Implement online consultation booking system (Complete Winter 2018) Develop procedures and staff training opportunities to ensure streamlined referral from the service desk (Complete Fall 2018)
Design and deliver online and face-to-face seminars and workshops forcurrent and future researchers	Develop online literature searching crash course (Complete Winter 2019) Create tools to support students enrolled in BHSc research project courses (Complete Winter 2018, project focus changed Winter 2019 – see Praxis Curriculum) Expand existing graduate education seminar series across multiple disciplines (Complete Winter 2018 – now part of regular work – no longer a project) Complete LibGuides (online resource guides) for all graduate programs (Ongoing)

 

Objective #2: Lead Information Exploration and Discovery

• Deliver relevant learning opportunities for students required to use health information in their course of study
• Provide online library interfaces that promote exploration, ease of use and discovery of HSL services and information resources
• Provide relevant services for clinical teachers and learners

Goal	Activities
Continue HSL liaison transformation activities	Form information literacy team, establish terms of reference, devise work plan (Complete Spring 2018 – see Functional Team Framework)
Develop information-literacy curriculum for undergraduate FHS programs	Complete BHSc Information Literacy needs analysis (Project redefined by Praxis Curriculum) Define BHSc information literacy program (Project redefined by Praxis Curriculum) Design and implement instruction formulas for nursing and midwifery Develop online tutorial in support of HTH SCI 1G03 (Complete Summer 2019)
Develop online library orientation tutorials	Complete orientation tutorial and support materials (Complete Fall 2018)
Explore new strategies for supporting entrepreneurialism focus in FHS programs	Visit various community-based and academic accelerator centres (Complete Fall 2018)
Design and launch new HSL website	Form HSL website governance team and establish terms of reference and work plan (Complete Spring 2018 – See Functional Team Framework) Contract MPS web design services (Complete Winter 2018) Launch new site (Complete Summer 2018)
Review where and how the Library supports clinical learning	Map HSL activities (including eLearning initiatives) to CanMed Competencies (Complete Winter 2019) Analyse how HSL activities supports information-literacy and EBM health professions accreditation standards completed (Project postponed pending introduction of new UG MD curriculum)
Develop a plan for better meeting the information service needs of faculty and learners located outside Hamilton	Define MacCare service (which may include instruction sessions, research consultations, and the provision of online tools) (Complete Winter 2019) Hire Librarian to support MacCare services (Complete Fall 2017)

 

Objective #3: Honour and Preserve the History of FHS & HHS

• Employ best-practice in archives curation, preservation, information access, and service activities

Goal	Activities
Work with archiving experts and stakeholders to define FHS/HHS archival needs and hire an archivist with skill set required to support these needs.	Provide interim archive support during the period when the archivist position was vacant (Complete Summer 2018) Work with stakeholders to define an FHS/HHS archiving strategy (Ongoing) Write archivist job-description to reflect skillset required to meet current Faculty needs (Complete Summer 2018) Successfully transition archives service from interim to fully operational with support of new full-time archivist (Complete Winter 2019)
Work with local experts and newly hired archivist to review and redefine existing curation and digital preservation practices	Define digital archiving strategy (On hold pending input from University Library) Define curation protocol developed in partnership with HHS and FHS administration (Postponed) Revise archives collection development policy (Ongoing)
Review and update current archives finding aids, databases, and webpages to reflect best practice	Update online presence (website and LibGuides) (Complete Fall 2018)

 

Objective #4: Embrace Meaningful Community Engagement

• Develop a Vision for HSL Community Engagement activities
• Prepare strategies in response to The Truth and Reconciliation Commission: Call to Action
• Deliver relevant learning opportunities for community partners

Goal	Activities
Support & empower librarians’ interest and expertise to complete visioning activities	Document current engagement activities and reflect on value, success, and failures (including partnerships with McMaster Health Forum and Hamilton Public Library) (Complete Spring 2019) Draft HSL community engagement vision (Complete Spring 2019)
Active participation in FHS Indigenous Health Initiative	Initiate conversations with FHS Indigenous Health Initiative Lead (Ongoing) HSL response developed in partnership with FHS academic schools and programs and perhaps aligned with resources developed in partnership with other Canadian medical schools (On hold pending release of IHI strategy document) Perform collections analysis to ensure appropriate resources are available to support the FHS Indigenous Health Initiative (On hold)
Provide learning sessions that align with HSL vision for community engagement	Host Wikipedia forum and editing party party  (Complete Spring 2018, Spring 2019, now an annual event)

 

Objective #5: Provide High Quality Information Resources

• Provide cost-effective and relevant information resources

Goal

Activities

Examine the value (relevance, quality, timeliness, etc.) and format (accessibility, usability, etc.) of library collections to look for cost savings areas requiring additional  investment

Complete drug resource analysis and select preferred drug tool selected for purchase (Postponed) Complete e-book analysis and recommendations for cancellations and/or new purchases drafted (Complete Spring 2018) Complete review of other journal packages and renewal/cancellation decision made (Postponed pending outcome of 20/21 budgeting process) Identify collection gaps through consultation with FHS schools, programs, and research areas (Ongoing)

 

Objective #6: Manage a Fiscally Responsible and Inviting Work Environment

• Establish partnerships focused on enhancing employee work environment, improving service quality, and achieving cost savings
• Establish an environment that supports ongoing learning and development
• Implement HSL strategic plan with a view to clarifying the Library’s role within the Faculty and the University
• Ensure alignment between the HSL budget, the FHS Strategic Plan and the University’s Strategic Mandate Agreement

Goal	Activities
Improve communication between HSL and UL with a view to improving overall library service quality at McMaster	Established cross-library teams in a variety of areas (including Library Web Redesign Group, Web and Public Interfaces Committee) (Ongoing) Implemented Sierra Library Services Platform (Complete Summer 2018) UL-HSL Sierra governance agreement completed and signed (Incomplete) Participated in Interlibrary Loans software planning and implementation (Postponed)
Look for partnerships within FHS with a particular view to improving efficiencies	Review of Computer Services Unit contracts completed Plans for future Computer Services Unit/HSL collaborations completed Review of Education Services transfer agreements completed
Adopt technology solutions to promote staff success in the workplace	Completed VDI platform pilot (Complete Summer 2018) Established IT CE plan for library staff (Postponed pending completion of IT needs assessment) Completed Dropbox pilot (Complete Summer 2019)
Provide opportunities to support staff in a changing work environment	Succession planning initiated (Carry forward) Coaching approach adopted (Carry forward) Training materials reviewed and updated (Carry forward) Staff goal setting activities initiated (Carry forward)
Formalize and communicate planning documents	Strategic plan shared with staff and posted on library website (Partially Complete) Benchmarks for evaluating strategic outcome identified (Ongoing) Communications strategy defined and implemented (Carry forward)
Pursue activities that focus on transparency and financial success	Monthly US dollar report sent to University Treasury (Complete Spring 2018) HSL budget analysis circulated widely within the library and the Faculty (Partially complete) Review of Interlibrary loan fee structure (Complete Summer 2018)

Last updated September 2019