McMaster University

Borrowing a Laptop - FAQs

Who can borrow a laptop?

All McMaster students a with valid McMaster ID card may borrow a laptop from the Service Desk in the Health Sciences Library.

You will be asked to read and sign the Laptop Borrower Agreement.

Where can I borrow a laptop?

From the Service Desk in the Health Sciences Library.

What is the loan period?

Laptops can be borrowed for a period of three hours and cannot be removed from the library.

All laptops must be returned by the time due or one hour before Library closing time, whichever is sooner (NO exceptions).

Laptops will be loaned on a first come, first served basis and cannot be renewed or booked in advance.

Fines for late returns are $20 per hour to a maximum of $250 per day.

Laptops not returned by the end of the day will be considered lost and you will be billed for the replacement cost of $3000 plus a non-refundable administration fee of $25.

What software and hardware is available on the laptop?

System Software

  • Microsoft Windows 7

Internet Software and Plug-ins

  • Internet Explorer
  • FireFox
  • Google Chroome
  • Adobe Reader
  • QuickTime
  • Windows Media Player
  • LearnLink

Utilities

  • Trend Anti-virus software

Hardware

  • DVD/CD-ROM player
  • Network Card
  • Wireless Network Card

Productivity Software

  • Microsoft Office 2010: Word, Excel, PowerPoint
Can personal software and documents be saved on the laptop?

Software and personal documents can be saved on the hard drive, however all information and programs saved to the laptop will be removed when it is turned off or rebooted and cannot be recovered.

Remember to save documents to a USB flash key or to your e-mail account.

The library assumes no responsibility for the loss of, or damage to, any file placed on or used on the laptop.

Can I print from the laptop?

Printing is available from the laptop to the PrintSmart devices located on campus.

Users are required to be connected to MacSecure to print.

Can I access the Internet with the laptop?

The computers are equipped with a wireless network access card and a network interface card. With these you will have access to the campus network access ports and the wireless network using your MAC ID account.

There is wireless access throughout the Health Sciences Library and MacSecure Internet ports available in the e-tables.

What comes with the laptop?

The laptop comes in a carrying case with a power cord.

Who is responsible for theft or damage to the laptop?

You are!

Please do not leave the laptop unattended at any time. You are responsible for the full repair or replacement cost of up to $3000 for the laptop signed out to you.

By signing the Laptop Borrower Agreement, you acknowledge fiscal responsibility for the laptop you have checked out.

If any pieces accompanying the laptop are not returned (e.g. the power cord) you will be charged the cost of replacing the item(s) plus a $25 non-refundable administration fee.

Where do I return the laptop?

Laptops are to be returned to the Service Desk in the Health Sciences Library at the time they are due or one hour before library closing, whichever is sooner (no exceptions).

What if I need help?

The expectation is that you will be self-directed in using the laptops and are familiar with the Windows platform and Microsoft Office.

For technical assistance or hardware problems, questions should be directed to the Health Sciences Library systems support.

For assistance with using library databases or resources, visit the Service Desk in the Health Sciences Library.

Please contact Neera Bhatnagar if you have any question or comments about our Laptop Lending Program. Your feedback is important to us.

Do other libraries on campus lend laptops?

The laptop lending program at Mills, Innis and Thode libraries was recently ended. The Health Sciences Library is currently the only library on campus that lends laptops.