McMaster University

Borrowing

What do I need in order to borrow from the HSL?

Your McMaster ID is your library card. The 14-digit barcode number (underneath the black vertical lines) is what you need in order to borrow books and other material.

The general public, alumni, retirees, IAHS faculty, staff and students from other Canadian Universities may also obtain cards for borrowing. Some additional responsibilities and restrictions may apply.

How do I get a card with a university barcode?

Students Your barcode is printed on the front of your student card. Postgraduate residents can obtain a card at MDCL 3101.
McMaster University faculty and staff Bring photo ID and your McMaster University employee number to the Campus Store in Gilmour Hall (Tuesday, Thursday and Friday 9 a.m. to 12 p.m. & 1 p.m. to 4 p.m.) and ask for a "Working at McMaster" card. Your barcode will be printed on the back.
Hamilton Health Sciences staff Bring your hospital picture ID with your hospital ID number to the Service Desk in the Health Sciences Library. We will put a barcode on your card. Understand your borrowing restrictions before applying.
Alumni

Graduates can obtain an alumni external borrower card at no charge at the HSL Service Desk. Understand your Alumni card responsibilities and borrowing restrictions before applying.

See Services for Alumni.

General Public External borrower cards are issued to individuals with a regular or continuing need for research and scholarly materials. Cards are not issued to primary and secondary students. The annual fee is $60 and it can be obtained at the HSL Service Desk. Bring ID with a current address. A secondary address will also be requested. Payment can be made by cheque, Mastercard, VISA, or debit card. No cash. Understand your borrower card responsibilities and borrowing restrictions before applying.
Reciprocal Borrowers
(Faculty, staff and students from other Canadian universities)
Faculty, staff, and students registered at universities in Ontario, the Atlantic provinces and the Western Provinces can obtain this card. More on who is eligible. A current university ID must be presented at the HSL Service Desk, together with ID with a current address. Understand your Reciprocal Borrower card responsibilities and borrowing restrictions before applying.

Mohawk/Conestoga(B.Sc.N - McMaster Campus)

Your barcode is printed on your student card. Understand your borrowing restrictions. Note that borrowing privileges apply to students at McMaster campus only. All other Mohawk students do not have borrowing privileges.
Retirees Your McMaster ID is still your library card. Go to UTS, BSB-245 if you need to replace your card. Understand your Retiree card responsibilities and borrowing restrictions before applying.

How long can I keep material?

  • You have 2 weeks to return the item, unless it is on reserve.
  • Reserve and high demand material can be borrowed for either 2 hours, 24 hours, 3 days or 7 days.

See the borrowing restrictions table below for reserve material borrowing exceptions.

Read the borrowing policies for Mills, Thode and Innis.

How do I renew material?

  • All books can be renewed (unless they have been recalled or they are on reserve) on My Account OR in person. You are allowed a maximum of 6 online renewals per item.

See borrowing restrictions table below for exceptions.

How do I recall or put a hold on material?

  • If an item is checked out, you can click on the “Recall this” link in the catalogue record, then enter your 14-digit barcode to recall the item.
  • Reserve materials cannot be requested or held for individuals. They are available on a first come, first served basis.

See borrowing restrictions table below for exceptions.

What are the penalties for not returning or returning materials late?

  • You will receive an email notification requesting you to return the book if another user has recalled it. You have until 14 days from the original loan date or 5 days from the date of recall, whichever is longer, in which to return the book, after which a fine of $5.00 a day or partial day is levied.
  • We will suspend your borrowing privileges, charge a book replacement fee, and a non-refundable administrative charge if you do not return an overdue item.
  • It is your responsibility as a borrower to keep the University/Library informed of your current address and email address (students should use MOSAIC to update this information). Non-receipt of notices does not relieve you from suspension of borrowing privileges and book replacement charges.

Reserve Loan Period & Fines

  • A maximum of six items from course reserves can be checked out at one time.
  • Reserve materials cannot be held for individuals.
  • Reserve materials cannot be renewed, but may be checked out again if they are not in demand. (A 15-minute to 24-hour waiting period may apply before items can be checked out again).
Loan Type Fines for Overdue
2 hour $5.00 per hour or part of hour
24 hour $5.00 per hour or part of hour
Three day $5.00 per day or part of day
Seven day $5.00 per day or part of day
Group study room keys $5.00 per hour or part of hour
Laptops, projectors & adapters $20.00 per hour or part of hour

 

Paying Fines

  • All students are responsible for reviewing their account regularly to ensure all charges are as expected, all payments have been received and all balances are paid by the payment deadlines.

Where do I find my online account?

  • All student account activity and balances are available 24/7 to every student by logging into MOSAIC and navigating to student centre>finances>account inquiry. McMaster does not mail out bills or statements. For more information contact the cashier's office.
  • All others must pay fines by University account, by cheque, or by arrangement with Library fines billing staff. Cash payments are not accepted.

How will I be notified?

You will be sent a notice by email for:

  • Holds
  • Recalls
  • Overdues
  • Replacement billing
  • Fines

All email messages will be sent to the McMaster University email address (@mcmaster.ca) currently appearing in our records for each patron.

If you are using another email service, such as LearnLink or MedPortal, we advise that you have your @mcmaster.ca emails forwarded to these accounts.

Non-McMaster users are responsible for keeping us updated on their current email addresses.

Who is eligible for a Reciprocal Borrower Card?

  • Faculty, Staff, Graduate Students and Undergraduates registered at a university in Ontario (OCUL members).
  • Faculty, Staff and Graduate Students registered at a university in Quebec (CREPUQ members).
  • Faculty, Staff, Graduate Students, Undergraduates registered at universities in the Atlantic provinces (CAUL/CBUA members) or the Western Provinces (Council of Prairie and Pacific University Libraries COPPUL).
  • Faculty registered with North American members of OCLC Reciprocal Faculty Borrowing Program.
  • Retired faculty from other Canadian universities who have library privileges at their home university library.
  • Students of the Canadian Reformed Seminary, Hamilton, ON.
  • Consult the Canadian University Reciprocal Borrowing Agreement for additional information.

What borrowing restrictions apply to HHS, General Public, Reciprocal borrowers, Mohawk/Conestoga students, Alumni & Retirees ?

Hamilton Health Sciences
  • Limit of six renewals per item.
  • Reserve and high demand materials may not be borrowed.
General Public and Reciprocal Borrowers
  • Limit of 20 items on loan at one time.
  • Reserve and high demand materials may not be borrowed.
  • Any item may be renewed unless it has been requested by another user.
  • Limit of two renewals per item.
  • Limit of 10 recalls can be placed.
  • McMaster items may not be returned to libraries in other provinces (they can be returned at participating OCUL Libraries).
  • Interlibrary loan service is not available.
Mohawk/Conestoga (B.Sc.N- McMaster Campus)
  • No renewals.
  • Limit of five items on loan at one time.
  • Reserve and high demand materials may not be borrowed.
  • Group study rooms may not be used.
  • Interlibrary loan service is not available.
Alumni
  • Limit of 20 items on loan at one time.
  • Reserve and high demand materials may not be borrowed.
  • Limit of two renewals per item.
  • Interlibrary loan service is not available.
Retirees

What additional responsibilities apply to General Public, Reciprocal borrower & Alumni cards?

  • Misuse of the library card or failure to respond to notices will result in the withdrawal of borrowing privileges.
  • Cards may be used only by the holder and are not transferable.
  • It is the responsibility of library patrons to keep the library informed of their current home and email address.
  • The non-receipt of library notices by a borrower does not relieve the borrower from fines, book replacement charges, or suspension of privileges.
  • The library must be notified when the card is lost or stolen.
General Public
  • All cards expire annually at the end of the month indicated on the expiry sticker. The card should be presented when applying for the renewal. Cards can be renewed provided that no materials are overdue and any outstanding charges are paid.
Reciprocal borrowers
  • Your card expires on the September 15th following your application. Application for renewal of borrowing privileges can be made beginning in September. The old card should be presented together with a current University ID card.